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Exercises

Your task during this section is to read one of the following bug reports or mailing list threads, then explain it to your buddy. (Therefore, you'll need to choose a buddy!)

Choose with your buddy which one will do which (suggestion: the person on the left does the first one, and the person on the right picks the second one), then read it and explain! No need to be too careful in which one you pick.

No December

Link: https://code.google.com/p/android/issues/detail?id=39692

Questions you should try to answer:

What is the problem the person is experiencing?
On what date did the wrong behavior get introduced?
What caused the wrong behavior?
How did the behavior get fixed, and who fixed it?

Can't print... sometimes

Link: https://bugs.launchpad.net/ubuntu/+source/cupsys/+bug/255161 (follow links!)

Questions you should try to answer:

What is the problem the person is experiencing?
Are there particular days of the week that people can reliably print?
What caused the wrong behavior?
How could the issue have been fixed more quickly?

Context

Normally we'd give this exercise to you after a 25 minute discussion of how mailing lists and bug trackers work.

@@ Line 21: / Line 21: @@
 Link: https://bugs.launchpad.net/ubuntu/+source/cupsys/+bug/255161
+(follow links!)
 Questions you should try to answer:
+* What is the problem the person is experiencing?
 * Are there particular days of the week that people can reliably print?
+* What caused the wrong behavior?
-* Does uninstalling OpenOffice.org and reinstalling it help fix the problem?
-* What is the actual cause of the problem?
+* How could the issue have been fixed more quickly?
 == Context ==