Editing Open Source Comes to Campus/Curriculum/Tools/Communication

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In this activity, you'll read real issue trackers / mailing list threads to understand a bug. 
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== Exercises ==
  
Your task is to pick one of the following two bugs and read the linked thread. (Feel free to click through and read the links within the links!) Then, answer the questions listed below.
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Your task during this section is to read one of the following bug reports or mailing list threads, then explain it to your buddy. (Therefore, you'll need to choose a buddy!)
  
==== If you have a buddy ====
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Choose with your buddy which one will do which (suggestion: the person on the left does the first one, and the person on the right picks the second one), then read it and explain! No need to be too careful in which one you pick.
 
 
We recommend doing this activity in pairs, if you can.  You can each take one of the two bugs, and explain it to each other.
 
 
 
== The Bugs ==
 
  
 
=== No December ===
 
=== No December ===
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Link: https://bugs.launchpad.net/ubuntu/+source/cupsys/+bug/255161
 
Link: https://bugs.launchpad.net/ubuntu/+source/cupsys/+bug/255161
(follow links!)
 
  
 
Questions you should try to answer:
 
Questions you should try to answer:
  
* What is the problem the person is experiencing?
 
 
* Are there particular days of the week that people can reliably print?
 
* Are there particular days of the week that people can reliably print?
* What caused the wrong behavior?
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* Does uninstalling OpenOffice.org and reinstalling it help fix the problem?
* How could the issue have been fixed more quickly?
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* What is the actual cause of the problem?
  
 
== Context ==
 
== Context ==
  
 
Normally we'd give this exercise to you after a 25 minute discussion of how mailing lists and bug trackers work.
 
Normally we'd give this exercise to you after a 25 minute discussion of how mailing lists and bug trackers work.

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