Emergency operations for the OpenHatch server (moved): Difference between revisions

imported>Paulproteus
imported>Paulproteus
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The main OpenHatch server is a virtual machine hosted by linode.com.
 
== What to do when the site isn't working ==
 
# Check if SSH is a live
#* <pre>telnet linode.openhatch.org 22</pre>
#* You should get a banner message. If so, things are not *so* bad. Someone with root (like Asheesh/paulproteus) can probably SSH in and figure out what's going on.
# If SSH is not alive, and the website is down...
#* '''Find Asheesh''', if possible. Otherwise, well, you might want to know about Lish.
 
== Lish: Emergency reboots, and more ==
 
If you can't load the website, and if the Linode doesn't even respond to SSH, then people with access can connect over the Linode Shell and read console messages or reboot the virtual machine.
 
If you want to help us by being part of an emergency crew who can reboot it, see the next section.
 
'''PLEASE''' do not reboot the machine without getting in touch with paulproteus (Asheesh), unless it's ''clearly'' a good idea to reboot it!
 
* http://www.linode.com/wiki/index.php/Lish_Documentation
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